Frequently Asked Questions

Where are you located?

We are located in Richmond, Va

How far will you travel?

We cover most areas of Central Virginia and Northern Virginia.

*Delivery fee charged if exceeding 25 miles from Richmond, Virginia

Do I need to pay a deposit?

Yes. There is a $80 deposit to reserve your booking, with remaining balance due at delivery. Along with a fully refundable $200 damage deposit during hire period.

What size are your Igloos

Dimension: 11’ 9”

Base Area: 107ft²

Height: 7’ 2”

What happens if I need to cancel my booking?

If cancellation is necessary, we require a 48 hour notice prior to delivery.

All booking deposits are NON-refundable.

We are happy to reschedule you for a different date.

What happens if something gets damaged?

If something were to get damaged during your hire, the hirer will be held liable for those damages. Please read our Terms & Conditions page for more information.