Terms & Conditions.
Simply Soirées requires all persons hiring equipment to have read and understood the contents of this document. In hiring any equipment from Simply Soirées, it is deemed that the following terms and conditions are accepted. If you do not understand any information contained within this document, or require further clarification on any of the points below, please speak to your installation engineer or contact Simply Soirées directly.
Simply Soirées reserves the right to refuse hire at any point if the following terms and conditions have not been adhered to.
Definition of Terms
‘The Owner’ is Simply Soirées of Richmond, Virginia
‘The Hirer’ is the company, firm or persons who has requested out services.
‘Equipment’ includes all igloos, projectors, Fire sticks, screens, lighting, decor, accessories and other hire equipment booked for the hire period.
Extent of Contract and Title
No conditions or warranties other than specified herein shall be implied or deemed to be incorporated to form part of the contract. The Owner will retain the title and ownership to the equipment.
Suitability and Delivery in Good Order
The Equipment shall be deemed to be in good order and in accordance with the hirer’s satisfaction, unless notification is received by the Owner on the day of delivery. No warranty is given that the Equipment is suitable for the purposes of the hirer.
Delivery and Collection Policy
* Any delivery costs will be confirmed prior to your booking.
* We may be able to deliver outside of the areas shown on our website. If you are outside these areas then please contact us to see if we can help.
* Delivery and collection slots will be confirmed with you 24-48 hours before the delivery date, once driving routes have been confirmed. Please ensure that you are available on the day of delivery and collection, during normal working hours.
* On installation, our technicians will be there to guide you through any equipment and controls, and advise on anything else needed for your rental.
* Please ensure that there is nearby power supply within 50 feet
* On collection our technicians will ensure that all equipment is safely disassembled and fully disinfected.
* If we are unable to provide your delivery due to adverse weather, vehicle failure, illness or any other unfortunate situation, then we will inform you of this at the earliest possible opportunity. Should this occur, the hirer is entitled to either a full refund or booking for an alternative date.
* It is the hirer's responsibility to ensure that there is adequate space for our products, and that the desired location is accessible and clear of any mess or debris. We will be unable to provide a refund if we cannot deliver your product due to a lack of space or accessibility or due to an inappropriate location.
* On collection, we will need access to the area and electricity source.
* You are wholly responsible for ensuring that all the equipment is returned in the condition that it was delivered. If any equipment is returned damaged or severely soiled, we will either charge for repair or, if the equipment is deemed unrepairable, claim the entire replacement value. We do not allow the hirer to obtain their own repair services.
Any equipment which is not available at collection, must be returned to us, and a hire charge will be applied for the extra time period.
Payments & Security Policy
An $80 deposit is required to confirm your booking and reserve your requested dates of hire. The remaining balance is due for payment either before or at the time of delivery, along with a refundable damage deposit. Damage deposits are charged on delivery
The hirer shall be responsible for ensuring the security of the equipment at all times. Any costs arising from the equipment not being secured, are chargeable to the hirer and will be deducted from the security deposit.
Should any equipment become damaged during any hire period, the repair costs will be deducted from the hirer's security deposit. If the repair costs exceed the deposit balance, then the hirer will be wholly responsible for payment of the remaining balance.
Igloos
* Our igloos are "pop up" designs and come with doors and windows that can be easily opened during your hire. The igloos are not a permanent structure and can be damaged in very severe weather conditions.
* The igloos require a minimum of 2 people to install and to take down. We will fully install the fixture on delivery.
* Should the igloo be damaged during the hire period, the hirer will be responsible for the repair costs. If the igloo is damaged beyond repair, the hirer is responsible to cover the replacement cost of $1,115.
Cancellation Policy
* If you need to cancel your booking, we require a minimum of 2 days notice prior to delivery. All booking deposits are non-refundable.
* If we arrive for installation and are unable to setup due to inadequate space for the equipment, inappropriate surface types or inaccessible areas, then the hirer remains liable for payment of the full booking.
* Simply Soirées reserve the right to cancel any booking where there is a potential health & safety risk to the hirer, their guests or the public. We will always provide as much notice as possible in these circumstances.